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Privacy Policy

Remsco collects the following personal information when you place an order:

  • Name
  • Address
  • Phone number
  • Fax number
  • Email address
  • Credit card information
  • Time and date of order
  • Products ordered
  • Customer comments
  • Goal

The primary goal in collecting personal information is to allow Remsco to provide superior online Customer service. Remsco uses the Customer contact information to fill orders, provide Customers with an order confirmation, inform Customers of their order status, and to enhance the operation of the web site.

Personal Information

Remsco does not sell, lease, rent, or otherwise distribute your personal information (including emails) to any person, party, or organization outside of the company. All of your personal information is protected through the use of a Thawte Certified SSL Web Server that offers secure communications by encrypting the data sent to and from the site and stores it into the Remsco protected database (Please click our Safe Shopping Guarantee for further details on security).

Emails

Remsco does not send unsolicited emails to any person, party, or organization. We do not like getting junk email so we do not send it to our Customers!

During the normal course of business, Remsco will only send you the following two emails:

  • Order confirmation after placing your order.
  • Shipping confirmation with tracking number once the product is shipped.
  • The only exceptions to the two instances mentioned above are if you voluntarily sign up for one of our other services (Email Reminder Program or Automatic Reorder Program), if we need to communicate with you in regard to an order that you placed, or if we are responding to your request for answers to a question.

Cookies

To enhance your experience with our site, our Customer account system is designed to use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not contain any of your personally identifiable information. However, once you furnish us with personally identifiable information, this information may be linked to the data stored in the cookie. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use the shopping cart on our site. Please make sure that your browser has cookies turned on when visiting Remsco.

Please email us with any additional questions that you may have in regards to our privacy policy.